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Understand Your Rights on thescorebet

Every account on thescorebet is governed by the terms and policies outlined here — covering how we handle your data, how your wallet and payment methods like PayPal, Venmo, and Play+ are managed, and what rules apply based on your state.

State-dependent accessPayPal, Venmo, Play+ policy contextAccount data rightsPrivacy & cookie standardsContact paths for legal requests
thescorebet Understand Your Rights on thescorebet
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We take the security of your account and your data seriously. From the moment you complete identity verification — a required step before any withdrawal via PayPal, Venmo, or Play+ is processed — your personal information is stored under encryption standards consistent with current industry practice. Here's what that looks like in practice across four key areas.

Data Retention

We retain your account data for as long as your account is active and for the period required by applicable state regulations. You can request a summary of what we hold by contacting support through your account dashboard.

Cookie Policy

Our site uses cookies to maintain your session, remember account preferences, and support secure login across mobile and desktop. You can manage non-essential cookie categories through your browser settings at any time.

Account Security

Your login is protected by password authentication and, where enabled, a one-time passcode sent to your registered phone or email. Never share your login credentials — our team will never ask for your password.

Requesting Changes

To update personal details, correct account information, or request data deletion, contact us via live chat or email. Identity re-verification may be required before certain changes are applied to your account.

REACH OUR TEAM

Contact Us About a Legal or Policy Question

If something in our terms raises a question — whether it's about how your data is stored, why a PayPal withdrawal is pending, or how to request account changes — our support team handles it directly. Reach out through any of the channels below. We respond to policy and account questions in the order they're received, and we don't route legal requests through automated replies alone.

Team online

Live Chat

Open the chat widget from your account dashboard. It connects you to a real support agent for account, payment, and policy questions including terms clarification.

Email Support

Send a detailed message to our support address for written policy requests, data inquiries, or formal account disputes. We keep a record of all email correspondence.

Account Help Center

Log into your account on desktop or mobile and navigate to Help in the account menu. Policy documents and request forms are accessible directly from that section.

Common Legal and Account Policy Questions

These are the questions we hear most often about our terms, your rights, and how policy applies to your specific account situation. If your question isn't here, live chat or email gets you a direct answer from our support team.

Access depends on your state's law. We only accept accounts from states where online casino and sportsbook activity is legally permitted. Check your account registration screen for current eligible state confirmation.

We retain certain account data after closure as required by state regulations and our internal compliance obligations. You can request a copy of what we hold or ask about deletion timelines by contacting support directly.

Identity verification is a standard requirement before any withdrawal is processed — including PayPal, Venmo, and Play+ payouts. It protects your account and ensures funds go to the correct verified holder.

Material updates to our terms or privacy policy are sent to your registered account email. Continued use of your account after the effective date means you've accepted the updated terms. We flag the key changes clearly.

Yes. Send a data access request through live chat or email from your registered account. We'll confirm your identity first, then provide a summary of the personal information we hold linked to your account.

Yes. All funded transactions — including Play+ prepaid card deposits and withdrawals — fall under our platform terms alongside the Play+ card provider's own terms. Both sets of terms apply at the time of the transaction.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.